Maintenance & Repair | STS North America

STS North America provides regular maintenance and repair for many infection control equipment. All infection control equipment requires regular preventive maintenance that is to be completed by trained technicians to keep your equipment functioning properly and efficiently. STS North America provides these trained technicians that thoroughly inspect the equipment, checking for signs of potential problems, and confirming the integrity of its performance that can help you keep your sterilizers and other infection control equipment running better and lasting longer. Plus, our high quality service is budget friendly.

Preventive Maintenance - To prevent machine breakdown and repair, STS North America provides you with regularly scheduled maintenance check-ups. Our 12-point service checklist covers the major and minor areas of your equipment to keep it running effectively.

Emergency Repairs - Emergencies happen and STS North America provides timely repairs and services when our customers need them. We offer toll-free access to live support 24 hours a day, 7 days a week. Plus, same-day service calls are available.

Tailored Contract Services - At STS North America we know our customers’ needs differ and we develop contracts to fit those specific requirements. Contract choices range from preventive maintenance only to full coverage, and can be with or without parts.

Installation - Our technicians are factory trained and are capable of installing most makes and models of sterilizers and supporting medical equipment.

Removal and Disposal - STS North America realizes that in order to put in new equipment the old version of the product might have to be removed. Equipment needs to be removed properly and STS North America is happy to not only remove the product but to dispose of it as well.

Records and Reports - The Joint Commission for the Accreditation of Healthcare Organizations (JCAHO), the Food and Drug Administration (FDA), and State and hospital standards require STS North America to keep accurate documentation of:

• Preventive Maintenance Reports Per Device
  
• Corrective Maintenance Reports Per Device
  
• Equipment Decals